Introduction
US Home Kitchen is committed to customer satisfaction. We offer a 15-day return and exchange policy for items that are in their original, unused, and undamaged condition.
Eligibility for Returns and Exchanges
To be eligible for a return or exchange, your item must meet the following criteria:
- Purchased within the last 15 days
- Unopened, unused, and undamaged
- In its original packaging with all included accessories
Return Process
- Contact Us: Please contact our customer support team within 15 days of purchase to initiate a return.
- Shipping: You will be responsible for the return shipping costs unless the item is defective or damaged upon arrival.
- Refund: Once we receive and inspect the returned item, we will process a refund to your original payment method. Please allow 2 business days for the refund to appear on your statement.
Exchange Process
Exchange: Once we receive and inspect the returned item, we will ship the exchanged item to you.