Refund and Returns Policy

Introduction

US Home Kitchen is committed to customer satisfaction. We offer a 15-day return and exchange policy for items that are in their original, unused, and undamaged condition.

Eligibility for Returns and Exchanges

To be eligible for a return or exchange, your item must meet the following criteria:

  • Purchased within the last 15 days
  • Unopened, unused, and undamaged
  • In its original packaging with all included accessories

Return Process

  1. Contact Us: Please contact our customer support team within 15 days of purchase to initiate a return.
  2. Shipping: You will be responsible for the return shipping costs unless the item is defective or damaged upon arrival.
  3. Refund: Once we receive and inspect the returned item, we will process a refund to your original payment method. Please allow 2 business days for the refund to appear on your statement.

Exchange Process

Exchange: Once we receive and inspect the returned item, we will ship the exchanged item to you.

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